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Privacy Policy

Effective Date: August 28, 2025
Last Updated: August 28, 2025

At Glass House Gallery, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us online.

1. Who We Are

Glass House Gallery
200 S Rangeline Rd, Suite 117
Carmel, IN 46032
Email: customerservice@glasshousegallery.com
Phone: (317) 993-3660
Website: glasshousegallery.com

2. What Information We Collect

We collect personal and non-personal information in the following ways:

  • Personal Information: If you fill out a contact form or email us directly, we may collect your name, email address, phone number, or any other information you provide.

  • Non-Personal Information: This includes usage data such as IP addresses, browser types, device information, and how you interact with our site. This data is collected via cookies and analytics tools.

3. Use of Google Analytics and Data Collection Tools

Our website uses Google Analytics, including advanced data collection features enabled through:

Google Signals

Google Signals allows Google Analytics to collect additional visitation information and associate it with Google accounts for users who have consented to personalized ads. This may include:

  • Location data

  • Search history

  • YouTube history

  • Data from partner websites

This data is used to improve ad personalization and reporting capabilities. For more information or to manage your preferences, visit My Activity.

Note: We comply with the Google Advertising Features Policy and do not enable Google Signals for users in restricted regions.

User-ID Collection

We use Google Analytics’ User-ID feature to better understand user behavior across sessions and devices. These identifiers are anonymized and never contain personally identifiable information (PII). This helps us deliver more relevant and accurate website experiences.

You are responsible for managing your privacy preferences. If you’d like to opt out, you may adjust your settings through your browser or use Google’s opt-out tool.

User-Provided Data Collection

We may collect and share anonymized, hashed customer data (like emails) through Google Analytics to improve user and conversion tracking. This feature is only used if you’ve provided explicit consent.

We do not use this feature for sensitive categories and we adhere to the User-Provided Data Policy outlined by Google.

Granular Location and Device Data

Our site may collect city-level location and device details to improve user experience, advertising, and reporting. This includes:

  • Browser and OS information

  • Device type and screen resolution

  • Approximate city or region of access

4. How We Use Your Information

Your information is used to:

  • Improve website functionality and performance

  • Understand how users engage with our content

  • Respond to inquiries or customer support requests

  • Enhance ad personalization and audience targeting (only if consent is given)

  • Monitor website traffic and improve UX/UI design

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain non-personal data collected through Google Analytics for up to 26 months, unless otherwise required for legal or security reasons.

6. Your Rights

You have the right to:

  • Request access to the data we’ve collected about you

  • Ask us to correct or delete your personal data

  • Withdraw consent for marketing or data sharing activities

  • Request that we do not track your activity (via browser opt-out or ad settings)

7. Cookies and Tracking

We use cookies and similar technologies for:

  • Analytics

  • Session management

  • Advertising (if enabled with consent)

You can disable cookies via your browser settings, though some features of the site may not work correctly.

8. Updates to This Policy

We may update this policy occasionally to reflect changes to our practices, services, or legal obligations. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data:

Email: customerservice@glasshousegallery.com
Phone: (317) 993-3660

Privacy Preference Center